What comes to mind when you hear the words: war, hate crime, paedophilia? These terms often trigger a cascade of stereotypes, fears, or misconceptions. Public service media have a crucial role in offering a fuller, more nuanced understanding of such complex issues — but how? Striking the balance between fostering understanding and unintentionally forcing empathy, or worse, inadvertently condoning deplorable acts, is a delicate challenge. How can storytelling navigate this line with sensitivity and responsibility?
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